[et_pb_section fb_built="1" _builder_version="4.24.2" _module_preset="default" use_background_color_gradient="on" background_color_gradient_direction="135deg" background_color_gradient_stops="#0a1f44 0%|#ffffff 100%" custom_padding="120px||120px||false|false" locked="off" global_colors_info="{}"][et_pb_row _builder_version="4.24.2" _module_preset="default" module_alignment="center" global_colors_info="{}"][et_pb_column type="4_4" _builder_version="4.24.2" _module_preset="default" global_colors_info="{}"][et_pb_image src="https://webheadtech.com/wp-content/uploads/logo-the-harris-center.png" title_text="logo-the-harris-center" align="center" module_class="project-hero-logo" _builder_version="4.24.2" _module_preset="default" width="100%" global_colors_info="{}"][/et_pb_image][et_pb_text _builder_version="4.24.2" _module_preset="default" text_orientation="center" custom_padding="50px||||false|false" global_colors_info="{}"]<h1>Case study: Harris Center Behavioral Health System</h1>
<h3>Delivered</h3>
<p style="padding-bottom: 50px;">UX Redesign + CMS modernization</p>
<div class="rfp-chip-group"><span class="rfp-chip">Accessibility (WCAG 2.2)</span>
<span class="rfp-chip">Performance</span>
<span class="rfp-chip">CMS Enablement</span>
<span class="rfp-chip">Multilingual</span></div>[/et_pb_text][/et_pb_column][/et_pb_row][/et_pb_section][et_pb_section fb_built="1" _builder_version="4.24.2" _module_preset="default" locked="off" global_colors_info="{}"][et_pb_row column_structure="1_2,1_2" _builder_version="4.24.2" _module_preset="default" global_colors_info="{}"][et_pb_column type="1_2" _builder_version="4.24.2" _module_preset="default" global_colors_info="{}"][et_pb_text _builder_version="4.24.2" _module_preset="default" global_colors_info="{}"]<h2>The Opportunity</h2>
<p>Public-facing mental health and IDD services require clarity, accessibility, and trust.<br />The Harris Center needed a modern digital platform that could serve a wide range of users — including individuals seeking care, family members, providers, and internal staff — while meeting strict accessibility and compliance requirements.</p>
<p>The existing experience made it difficult for users to quickly find the right services, especially on mobile devices, and required staff support to maintain content across programs.</p>[/et_pb_text][/et_pb_column][et_pb_column type="1_2" _builder_version="4.24.2" _module_preset="default" global_colors_info="{}"][et_pb_text _builder_version="4.24.2" _module_preset="default" global_colors_info="{}"]<h2>
The Solution
</h2>
<p>
Webhead partnered with The Harris Center to redesign and modernize their digital experience with a focus on accessibility, usability, and long-term maintainability.
</p><p>
The solution prioritized WCAG 2.2 and ADA Title II compliance, mobile-first public access, and a CMS architecture that empowered staff to manage and update content without technical assistance.
</p><p>
The result was a clearer, more inclusive experience that supports individuals and families in navigating critical services with confidence.
</p>[/et_pb_text][/et_pb_column][/et_pb_row][/et_pb_section][et_pb_section fb_built="1" _builder_version="4.24.2" _module_preset="default" background_color="#f4f6fb" background_enable_image="off" custom_padding="50px||50px||false|false" locked="off" global_colors_info="{}"][et_pb_row column_structure="1_2,1_2" _builder_version="4.24.2" _module_preset="default" global_colors_info="{}"][et_pb_column type="1_2" _builder_version="4.24.2" _module_preset="default" global_colors_info="{}"][et_pb_text _builder_version="4.24.2" _module_preset="default" header_text_align="center" global_colors_info="{}"]<h2>Audience &amp; Critical Journeys</h2>
<p>People seeking services → self-referral, crisis access, service discovery</p>[/et_pb_text][/et_pb_column][et_pb_column type="1_2" _builder_version="4.24.2" _module_preset="default" global_colors_info="{}"][et_pb_text _builder_version="4.24.2" _module_preset="default" header_text_align="center" global_colors_info="{}"]<h2>Opportunity</h2>
<p>A large, content-heavy site made it difficult for people in crisis to quickly find services and helpline information.</p>[/et_pb_text][/et_pb_column][/et_pb_row][/et_pb_section][et_pb_section fb_built="1" _builder_version="4.24.2" _module_preset="default" background_enable_color="off" background_enable_image="off" custom_padding="50px||50px||false|false" locked="off" global_colors_info="{}"][et_pb_row _builder_version="4.24.2" _module_preset="default" global_colors_info="{}"][et_pb_column type="4_4" _builder_version="4.24.2" _module_preset="default" global_colors_info="{}"][et_pb_text _builder_version="4.24.2" _module_preset="default" header_text_align="center" text_orientation="center" global_colors_info="{}"]<h1 class="h1-pad">Outcomes</h1>
<ul class="outcomes-list">
 <li>Clearer service pathways on mobile</li>
 <li>Improved page load performance</li>
 <li>Staff-managed content workflows</li>
</ul>

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