<p><div class="et_pb_section et_pb_section_15 et_section_regular" >
				
				
				
				
				
				
				<div class="et_pb_row et_pb_row_17">
				<div class="et_pb_column et_pb_column_4_4 et_pb_column_21  et_pb_css_mix_blend_mode_passthrough et-last-child">
				
				
				
				
				<div class="et_pb_module et_pb_text et_pb_text_19  et_pb_text_align_left et_pb_bg_layout_light">
				
				
				
				
				<div class="et_pb_text_inner">← Portfolio Home</div>
			</div>
			</div>
				
				
				
				
			</div><div class="et_pb_row et_pb_row_18">
				<div class="et_pb_column et_pb_column_4_4 et_pb_column_22  et_pb_css_mix_blend_mode_passthrough et-last-child">
				
				
				
				
				<div class="et_pb_module et_pb_image et_pb_image_3 project-hero-logo">
				
				
				
				
				<span class="et_pb_image_wrap "><img loading="lazy" decoding="async" width="533" height="162" src="https://webheadtech.com/wp-content/uploads/ntbha.png" alt="" title="ntbha" srcset="https://webheadtech.com/wp-content/uploads/ntbha.png 533w, https://webheadtech.com/wp-content/uploads/ntbha-300x91.png 300w, https://webheadtech.com/wp-content/uploads/ntbha-480x146.png 480w" sizes="auto, (max-width: 533px) 100vw, 533px" class="wp-image-7231" /></span>
			</div><div class="et_pb_module et_pb_text et_pb_text_20  et_pb_text_align_center et_pb_bg_layout_light">
				
				
				
				
				<div class="et_pb_text_inner">Case Study: North Texas Behavioral Health (NTBHA)<br />
Delivered<br />
Designed a custom WordPress website currently in QA testing, incorporating a mobile-first UX/UI framework, user-centered navigation, and market research–informed design. The work includes identifying and configuring supporting widgets, plugins, and custom solutions aligned with NTBHA’s mission to provide equitable mental and behavioral health services regardless of ability to pay, location, or housing status.</p>
<p>Accessibility (WCAG 2.2)<br />
ADA Title II<br />
CMS Enablement<br />
Performance</div>
			</div>
			</div>
				
				
				
				
			</div>
				
				
			</div><div class="et_pb_section et_pb_section_16 et_section_regular" >
				
				
				
				
				
				
				<div class="et_pb_row et_pb_row_19">
				<div class="et_pb_column et_pb_column_1_2 et_pb_column_23  et_pb_css_mix_blend_mode_passthrough">
				
				
				
				
				<div class="et_pb_module et_pb_text et_pb_text_21  et_pb_text_align_left et_pb_bg_layout_light">
				
				
				
				
				<div class="et_pb_text_inner">The Opportunity<br />
North Texas Behavioral Health Authority (NTBHA) serves individuals and families in urgent situations where access to clear, reliable information is critical. The organization needed a public-facing digital platform capable of guiding people in crisis, family members, and service partners to appropriate resources across devices and locations. <br />
During the design phase, a leadership transition introduced new priorities, including a refreshed visual direction and increased emphasis on content structure and manageability. This created an opportunity to realign the platform around mobile-first access, accessible navigation, and a scalable content model supporting NTBHA’s evolving mission. </div>
			</div>
			</div><div class="et_pb_column et_pb_column_1_2 et_pb_column_24  et_pb_css_mix_blend_mode_passthrough et-last-child">
				
				
				
				
				<div class="et_pb_module et_pb_text et_pb_text_22  et_pb_text_align_left et_pb_bg_layout_light">
				
				
				
				
				<div class="et_pb_text_inner">The Solution<br />
To address these needs, Webhead identified the importance of a simplified, content-driven information architecture supported by clear global navigation and user-based pathways to critical services. The approach emphasized mobile-first access, WCAG 2.2 and ADA Title II considerations, and a CMS structure designed to support ongoing content updates by non-technical staff. Supporting plugins, widgets, and custom integrations were selected to balance accessibility, performance, and long-term flexibility as the platform moves through QA toward launch.</div>
			</div>
			</div>
				
				
				
				
			</div>
				
				
			</div><div class="et_pb_section et_pb_section_17 et_pb_with_background et_section_regular" >
				
				
				
				
				
				
				<div class="et_pb_row et_pb_row_20">
				<div class="et_pb_column et_pb_column_4_4 et_pb_column_25  et_pb_css_mix_blend_mode_passthrough et-last-child">
				
				
				
				
				<div class="et_pb_module et_pb_text et_pb_text_23  et_pb_text_align_left et_pb_bg_layout_light">
				
				
				
				
				<div class="et_pb_text_inner">Audience &amp; Critical Journeys<br />
Provide critical functionality that anyone in crisis can quickly and easily find the help they need.<br />
Journey included Planning → UX and UI Design → Content Strategy → Core Development and Integration → Pre- Launch &amp; System Setup → Quality Assurance &amp; Testing → Closeout</div>
			</div>
			</div>
				
				
				
				
			</div>
				
				
			</div><div class="et_pb_section et_pb_section_18 et_section_regular" >
				
				
				
				
				
				
				<div class="et_pb_row et_pb_row_21">
				<div class="et_pb_column et_pb_column_4_4 et_pb_column_26  et_pb_css_mix_blend_mode_passthrough et-last-child">
				
				
				
				
				<div class="et_pb_module et_pb_text et_pb_text_24  et_pb_text_align_left et_pb_bg_layout_light">
				
				
				
				
				<div class="et_pb_text_inner">Approach<br />
The project approach included a mid-design pivot to a more structured, content-forward information architecture in response to updated leadership priorities. The sitemap and navigation were restructured around user-based access patterns with a simplified global navigation optimized for mobile use. <br />
To maintain momentum and compress timelines, design and development workflows were integrated, with designers directly building WordPress pages to improve efficiency and ensure fidelity between UX design and implementation. </div>
			</div>
			</div>
				
				
				
				
			</div>
				
				
			</div><div class="et_pb_section et_pb_section_19 et_pb_with_background et_section_regular" >
				
				
				
				
				
				
				<div class="et_pb_row et_pb_row_22">
				<div class="et_pb_column et_pb_column_4_4 et_pb_column_27  et_pb_css_mix_blend_mode_passthrough et-last-child">
				
				
				
				
				<div class="et_pb_module et_pb_text et_pb_text_25  et_pb_text_align_left et_pb_bg_layout_light">
				
				
				
				
				<div class="et_pb_text_inner">Outcomes</p>
<p> Clean and simple site hierarchy<br />
 Easy access to critical information on every page.<br />
 Gained trust of Stakeholders who in turned partnered with us to achieve project goals.</p></div>
			</div>
			</div>
				
				
				
				
			</div>
				
				
			</div><div class="et_pb_section et_pb_section_20 et_section_regular" >
				
				
				
				
				
				
				<div class="et_pb_row et_pb_row_23">
				<div class="et_pb_column et_pb_column_4_4 et_pb_column_28  et_pb_css_mix_blend_mode_passthrough et-last-child">
				
				
				
				
				<div class="et_pb_module et_pb_heading et_pb_heading_2 et_pb_bg_layout_">
				
				
				
				
				<div class="et_pb_heading_container"><h2 class="et_pb_module_heading">Explore more case studies</h2></div>
			</div><div class="et_pb_module et_pb_text et_pb_text_26  et_pb_text_align_left et_pb_bg_layout_light">
				
				
				
				
				<div class="et_pb_text_inner">Harris Center | Texana | Beale AFB | Q-DevSecOps | Pen Testing</div>
			</div>
			</div>
				
				
				
				
			</div>
				
				
			</div></p>
