[et_pb_section fb_built="1" _builder_version="4.24.2" _module_preset="default" use_background_color_gradient="on" background_color_gradient_direction="135deg" background_color_gradient_stops="#0a1f44 0%|#ffffff 100%" custom_padding="120px||120px||false|false" locked="off" global_colors_info="{}"][et_pb_row _builder_version="4.24.2" _module_preset="default" module_alignment="center" global_colors_info="{}"][et_pb_column type="4_4" _builder_version="4.24.2" _module_preset="default" global_colors_info="{}"][et_pb_image src="https://webheadtech.com/wp-content/uploads/logo-the-harris-center.png" title_text="logo-the-harris-center" align="center" module_class="project-hero-logo" _builder_version="4.24.2" _module_preset="default" width="100%" global_colors_info="{}"][/et_pb_image][et_pb_text _builder_version="4.24.2" _module_preset="default" custom_padding="50px||||false|false" global_colors_info="{}"]<div class="rfp-chip-group"><span class="rfp-chip">Accessibility (WCAG 2.2)</span><br /><span class="rfp-chip">ADA Title II</span><br /><span class="rfp-chip">Mobile-First Public Access</span><br /><span class="rfp-chip">CMS Enablement</span><br /><span class="rfp-chip">Multilingual Content</span></div>[/et_pb_text][/et_pb_column][/et_pb_row][/et_pb_section][et_pb_section fb_built="1" _builder_version="4.24.2" _module_preset="default" locked="off" global_colors_info="{}"][et_pb_row column_structure="1_2,1_2" _builder_version="4.24.2" _module_preset="default" global_colors_info="{}"][et_pb_column type="1_2" _builder_version="4.24.2" _module_preset="default" global_colors_info="{}"][et_pb_text _builder_version="4.24.2" _module_preset="default" global_colors_info="{}"]<h2>
The Challenge
</h2>
<p>
Public-facing mental health and IDD services require clarity, accessibility, and trust.
The Harris Center needed a modern digital platform that could serve a wide range of users — including individuals seeking care, family members, providers, and internal staff — while meeting strict accessibility and compliance requirements.
</p><p>
The existing experience made it difficult for users to quickly find the right services, especially on mobile devices, and required staff support to maintain content across programs.
</p>[/et_pb_text][/et_pb_column][et_pb_column type="1_2" _builder_version="4.24.2" _module_preset="default" global_colors_info="{}"][et_pb_text _builder_version="4.24.2" _module_preset="default" global_colors_info="{}"]<h2>
The Solution
</h2>
<p>
Webhead partnered with The Harris Center to redesign and modernize their digital experience with a focus on accessibility, usability, and long-term maintainability.
</p><p>
The solution prioritized WCAG 2.2 and ADA Title II compliance, mobile-first public access, and a CMS architecture that empowered staff to manage and update content without technical assistance.
</p><p>
The result was a clearer, more inclusive experience that supports individuals and families in navigating critical services with confidence.
</p>[/et_pb_text][/et_pb_column][/et_pb_row][/et_pb_section][et_pb_section fb_built="1" _builder_version="4.24.2" _module_preset="default" background_color="#f4f6fb" custom_padding="50px||50px||false|false" hover_enabled="0" locked="off" global_colors_info="{}" background_enable_image="off" sticky_enabled="0"][et_pb_row _builder_version="4.24.2" _module_preset="default" global_colors_info="{}"][et_pb_column type="4_4" _builder_version="4.24.2" _module_preset="default" global_colors_info="{}"][et_pb_text _builder_version="4.24.2" _module_preset="default" text_text_color="#FFFFFF" header_text_align="center" header_text_color="#FFFFFF" global_colors_info="{}"]<h1>Accessibility &amp; Compliance Focus</h1>
<p data-start="376" data-end="412"><strong data-start="376" data-end="412">Accessibility &amp; Compliance Focus</strong></p>
<p data-start="414" data-end="648">Accessibility was treated as a core requirement, not a post-launch checklist. The Harris Center’s digital experience was designed to support equitable access for individuals with diverse abilities, devices, and assistive technologies.</p>
<p data-start="650" data-end="845">Key considerations included alignment with WCAG 2.2 standards and ADA Title II requirements for public entities, ensuring the platform supports inclusive access to mental health and IDD services.</p>
<p data-start="847" data-end="888"><strong data-start="847" data-end="888">Accessibility &amp; Compliance Highlights</strong></p>
<ul data-start="889" data-end="1181">
<li data-start="889" data-end="954">
<p data-start="891" data-end="954">WCAG 2.2–aligned structure, navigation, and content hierarchy</p>
</li>
<li data-start="955" data-end="1013">
<p data-start="957" data-end="1013">ADA Title II considerations for public-facing services</p>
</li>
<li data-start="1014" data-end="1063">
<p data-start="1016" data-end="1063">Improved keyboard navigation and focus states</p>
</li>
<li data-start="1064" data-end="1107">
<p data-start="1066" data-end="1107">Screen reader–friendly content patterns</p>
</li>
<li data-start="1108" data-end="1181">
<p data-start="1110" data-end="1181">Clear labeling and readable contrast for critical service information</p>
</li>
</ul>[/et_pb_text][/et_pb_column][/et_pb_row][/et_pb_section]