[et_pb_section fb_built="1" _builder_version="4.24.2" _module_preset="default" use_background_color_gradient="on" background_color_gradient_direction="135deg" background_color_gradient_stops="#0a1f44 13%|#334463 53%|#41516e 68%|#5a6881 78%|#f4f6fb 100%" custom_padding="40px||120px||false|false" hover_enabled="0" locked="off" global_colors_info="{}" sticky_enabled="0"][et_pb_row column_structure="1_2,1_2" _builder_version="4.24.2" _module_preset="default" custom_padding="0px||80px||false|false" hover_enabled="0" global_colors_info="{}" sticky_enabled="0"][et_pb_column type="1_2" _builder_version="4.24.2" _module_preset="default" global_colors_info="{}"][et_pb_text _builder_version="4.24.2" _module_preset="default" hover_enabled="0" global_colors_info="{}" sticky_enabled="0"]<p><span style="color: #ffffff;"><a href="https://webheadtech.com/portfolio/" style="color: #ffffff;">← Portfolio Home</a></span></p>[/et_pb_text][/et_pb_column][et_pb_column type="1_2" _builder_version="4.24.2" _module_preset="default" global_colors_info="{}"][/et_pb_column][/et_pb_row][et_pb_row _builder_version="4.24.2" _module_preset="default" module_alignment="center" global_colors_info="{}"][et_pb_column type="4_4" _builder_version="4.24.2" _module_preset="default" global_colors_info="{}"][et_pb_image src="https://webheadtech.com/wp-content/uploads/texana.png" title_text="texana" align="center" module_class="project-hero-logo" _builder_version="4.24.2" _module_preset="default" width="100%" global_colors_info="{}"][/et_pb_image][et_pb_text _builder_version="4.24.2" _module_preset="default" text_orientation="center" custom_padding="50px||||false|false" hover_enabled="0" global_colors_info="{}" sticky_enabled="0"]<h1 style="padding-bottom: 32px; color: #ffffff">Case study: Texana</h1>
<h3 style="color: #ffffff; text-align: left;">Delivered</h3>
<p style="color: #ffffff; padding-bottom: 50px; text-align: left;">Provided ongoing maintenance support for Texana’s WordPress corporate website, including surge support for content and graphic updates, as well as essential CMS upkeep to ensure stability and continuity.</p>

<div class="rfp-chip-group"><span class="rfp-chip">CMS Enablement</span>
<span class="rfp-chip">Military/Veteran Alignment</span>
<span class="rfp-chip">Performance</span>
<span class="rfp-chip">Security and Privacy</span></div>[/et_pb_text][/et_pb_column][/et_pb_row][/et_pb_section][et_pb_section fb_built="1" _builder_version="4.24.2" _module_preset="default" hover_enabled="0" locked="off" global_colors_info="{}" custom_padding="||||false|false" sticky_enabled="0"][et_pb_row column_structure="1_2,1_2" _builder_version="4.24.2" _module_preset="default" global_colors_info="{}"][et_pb_column type="1_2" _builder_version="4.24.2" _module_preset="default" global_colors_info="{}"][et_pb_text _builder_version="4.24.2" _module_preset="default" hover_enabled="0" global_colors_info="{}" sticky_enabled="0"]<h2>The Opportunity</h2>
<p><span class="NormalTextRun SCXW213395649 BCX0">Texana<span> </span></span><span class="NormalTextRun ContextualSpellingAndGrammarErrorV2Themed SCXW213395649 BCX0">required</span><span class="NormalTextRun SCXW213395649 BCX0"><span> </span>reliable access to systems and responsive support to<span> </span></span><span class="NormalTextRun SCXW213395649 BCX0">maintain</span><span class="NormalTextRun SCXW213395649 BCX0"><span> </span>a public-facing website serving mental health and IDD audiences. Timely communication, efficient response to content updates, and consistent maintenance were critical to ensuring information remained<span> </span></span><span class="NormalTextRun SCXW213395649 BCX0">accurate</span><span class="NormalTextRun SCXW213395649 BCX0">, accessible, and current, particularly as updates occurred across multiple programs and timelines.</span></p>[/et_pb_text][/et_pb_column][et_pb_column type="1_2" _builder_version="4.24.2" _module_preset="default" global_colors_info="{}"][et_pb_text _builder_version="4.24.2" _module_preset="default" hover_enabled="0" global_colors_info="{}" sticky_enabled="0"]<h2>The Solution</h2>
<p><span class="NormalTextRun SCXW213395649 BCX0">To address these needs,<span> </span></span><span class="NormalTextRun SpellingErrorV2Themed SCXW213395649 BCX0">Webhead</span><span class="NormalTextRun SCXW213395649 BCX0"><span> </span></span><span class="NormalTextRun SCXW213395649 BCX0">identified</span><span class="NormalTextRun SCXW213395649 BCX0"><span> </span>the importance of structured maintenance workflows, dependable access to CMS tools, and regular communication touchpoints to support<span> </span></span><span class="NormalTextRun SCXW213395649 BCX0">timely</span><span class="NormalTextRun SCXW213395649 BCX0"><span> </span>updates. The approach emphasized responsiveness, predictable support processes, and ongoing collaboration to help Texana<span> </span></span><span class="NormalTextRun SCXW213395649 BCX0">maintain</span><span class="NormalTextRun SCXW213395649 BCX0"><span> </span>a stable and accessible public web presence.</span></p>[/et_pb_text][/et_pb_column][/et_pb_row][/et_pb_section][et_pb_section fb_built="1" _builder_version="4.24.2" _module_preset="default" background_color="#f4f6fb" background_enable_image="off" custom_padding="50px||50px||false|false" locked="off" global_colors_info="{}"][et_pb_row _builder_version="4.24.2" _module_preset="default" hover_enabled="0" global_colors_info="{}" sticky_enabled="0"][et_pb_column type="4_4" _builder_version="4.24.2" _module_preset="default" global_colors_info="{}"][et_pb_text _builder_version="4.24.2" _module_preset="default" header_text_align="left" hover_enabled="0" global_colors_info="{}" sticky_enabled="0"]<h2>Audience &amp; Critical Journeys</h2>
<p>Provide both Management &amp; Website Maintenance Services including CMS Site Security.</p>
<p>Journey includes scheduled maintenance → Daily backups, Client Services and Account management → Monthly website maintenance, SEO reporting, CMS plugins/content updates, system reporting → Quarterly Theme and PHP reports</p>[/et_pb_text][/et_pb_column][/et_pb_row][/et_pb_section][et_pb_section fb_built="1" _builder_version="4.24.2" _module_preset="default" background_enable_color="off" background_enable_image="off" custom_padding="50px||50px||false|false" locked="off" global_colors_info="{}"][et_pb_row _builder_version="4.24.2" _module_preset="default" hover_enabled="0" global_colors_info="{}" sticky_enabled="0"][et_pb_column type="4_4" _builder_version="4.24.2" _module_preset="default" hover_enabled="0" global_colors_info="{}" sticky_enabled="0"][et_pb_text _builder_version="4.24.2" _module_preset="default" header_text_align="center" hover_enabled="0" global_colors_info="{}" custom_padding="||0px||false|false" sticky_enabled="0"]<h2>Approach</h2>
<p><span data-contrast="auto">Webhead provided structured website maintenance services supported by a dedicated project manager and a cross-functional team spanning technical, digital marketing, and creative resources. Work was managed through a JIRA-based workflow with helpdesk and phone support, complemented by monthly reporting and regular client touchpoints to ensure timely communication and issue resolution.</span><span data-ccp-props="{}"> </span></p>
<p><span data-contrast="auto">Maintenance activities included ongoing WordPress CMS, plugin, and theme updates; security, hosting, and performance monitoring; content and graphic updates; SEO and analytics reporting; daily backups; firewall and malware protection; uptime monitoring; accessibility (Section 508) tooling; and scheduled certificate and hosting renewals as applicable.</span><span data-ccp-props="{}"> </span></p>[/et_pb_text][/et_pb_column][/et_pb_row][/et_pb_section][et_pb_section fb_built="1" _builder_version="4.24.2" _module_preset="default" background_enable_image="off" custom_padding="50px||50px||false|false" hover_enabled="0" locked="off" global_colors_info="{}" background_color="#f4f6fb" sticky_enabled="0"][et_pb_row _builder_version="4.24.2" _module_preset="default" hover_enabled="0" global_colors_info="{}" sticky_enabled="0"][et_pb_column type="4_4" _builder_version="4.24.2" _module_preset="default" hover_enabled="0" global_colors_info="{}" sticky_enabled="0"][et_pb_text _builder_version="4.24.2" _module_preset="default" header_text_align="center" hover_enabled="0" global_colors_info="{}" sticky_enabled="0"]<h2>Outcomes</h2>
<ul class="outcomes-list">
<li>Consistently maintained and updated client website plugin and CMS platforms</li>
<li>Assisted with website design updates, including refreshing links and images</li>
<li>Monitored website performance and supported website security upgrades</li>
</ul>[/et_pb_text][/et_pb_column][/et_pb_row][/et_pb_section][et_pb_section fb_built="1" _builder_version="4.24.2" _module_preset="default" custom_padding="||||false|false" global_colors_info="{}" theme_builder_area="post_content"][et_pb_row _builder_version="4.24.2" _module_preset="default" custom_padding="0px||||false|false" global_colors_info="{}" theme_builder_area="post_content"][et_pb_column type="4_4" _builder_version="4.24.2" _module_preset="default" global_colors_info="{}" theme_builder_area="post_content"][et_pb_heading title="Explore more case studies" _builder_version="4.24.2" _module_preset="default" title_level="h2" title_text_align="left" custom_margin="||32px|||" global_colors_info="{}" theme_builder_area="post_content"][/et_pb_heading][et_pb_text _builder_version="4.24.2" _module_preset="default" hover_enabled="0" global_colors_info="{}" theme_builder_area="post_content" sticky_enabled="0"]<a href="https://webheadtech.com/project/the-harris-center/">Harris Center | </a><a href="https://webheadtech.com/project/ntbha/">NTBHA | </a><a href="https://webheadtech.com/project/beale-air-force-base/">Beale AFB | </a><a href="https://webheadtech.com/project/devsecops/">Q-DevSecOps | </a><a href="https://webheadtech.com/project/pen-testing/">Pen Testing</a>[/et_pb_text][/et_pb_column][/et_pb_row][/et_pb_section]