[et_pb_section fb_built="1" _builder_version="4.24.2" _module_preset="default" use_background_color_gradient="on" background_color_gradient_direction="135deg" background_color_gradient_stops="#0a1f44 0%|#ffffff 100%" custom_padding="120px||120px||false|false" locked="off" global_colors_info="{}" theme_builder_area="post_content"][et_pb_row _builder_version="4.24.2" _module_preset="default" module_alignment="center" global_colors_info="{}" theme_builder_area="post_content"][et_pb_column type="4_4" _builder_version="4.24.2" _module_preset="default" global_colors_info="{}" theme_builder_area="post_content"][et_pb_image src="https://webheadtech.com/wp-content/uploads/ntbha.png" title_text="ntbha" align="center" module_class="project-hero-logo" _builder_version="4.24.2" _module_preset="default" width="100%" hover_enabled="0" global_colors_info="{}" theme_builder_area="post_content" sticky_enabled="0"][/et_pb_image][et_pb_text _builder_version="4.24.2" _module_preset="default" text_orientation="center" custom_padding="50px||||false|false" hover_enabled="0" global_colors_info="{}" theme_builder_area="post_content" sticky_enabled="0"]<h1>Case Study: North Texas Behavioral Health (NTBHA)</h1>
<h3>Delivered</h3>
<p style="padding-bottom: 50px;">Design a custom WordPress site that includes stong ux/ui experience, mobile first navigation, market research, identifying supporting widgets, plugins and custom solutions to support NTBHA’s mission of providing quality mental and behavioral health services for individuals regardless of their ability to pay, place of residence, and/or their experience of homelessness.</p>
<div class="rfp-chip-group"><span class="rfp-chip">CMS Enablement</span>
<span class="rfp-chip">Accessibility (WCAG 2.2)</span>
<span class="rfp-chip">ADA Title II</span>
<span class="rfp-chip">Performance</span></div>[/et_pb_text][/et_pb_column][/et_pb_row][/et_pb_section][et_pb_section fb_built="1" _builder_version="4.24.2" _module_preset="default" locked="off" global_colors_info="{}" theme_builder_area="post_content"][et_pb_row column_structure="1_2,1_2" _builder_version="4.24.2" _module_preset="default" global_colors_info="{}" theme_builder_area="post_content"][et_pb_column type="1_2" _builder_version="4.24.2" _module_preset="default" global_colors_info="{}" theme_builder_area="post_content"][et_pb_text _builder_version="4.24.2" _module_preset="default" global_colors_info="{}" theme_builder_area="post_content"]<h2>
The Opportunity
</h2>
<p>
Public-facing mental health and IDD services require clarity, accessibility, and trust.
The Harris Center needed a modern digital platform that could serve a wide range of users — including individuals seeking care, family members, providers, and internal staff — while meeting strict accessibility and compliance requirements.
</p><p>
The existing experience made it difficult for users to quickly find the right services, especially on mobile devices, and required staff support to maintain content across programs.
</p>[/et_pb_text][/et_pb_column][et_pb_column type="1_2" _builder_version="4.24.2" _module_preset="default" global_colors_info="{}" theme_builder_area="post_content"][et_pb_text _builder_version="4.24.2" _module_preset="default" global_colors_info="{}" theme_builder_area="post_content"]<h2>
The Solution
</h2>
<p>
Webhead partnered with The Harris Center to redesign and modernize their digital experience with a focus on accessibility, usability, and long-term maintainability.
</p><p>
The solution prioritized WCAG 2.2 and ADA Title II compliance, mobile-first public access, and a CMS architecture that empowered staff to manage and update content without technical assistance.
</p><p>
The result was a clearer, more inclusive experience that supports individuals and families in navigating critical services with confidence.
</p>[/et_pb_text][/et_pb_column][/et_pb_row][/et_pb_section][et_pb_section fb_built="1" _builder_version="4.24.2" _module_preset="default" background_color="#f4f6fb" background_enable_image="off" custom_padding="50px||50px||false|false" hover_enabled="0" locked="off" global_colors_info="{}" theme_builder_area="post_content" sticky_enabled="0"][et_pb_row _builder_version="4.24.2" _module_preset="default" global_colors_info="{}" theme_builder_area="post_content"][et_pb_column type="4_4" _builder_version="4.24.2" _module_preset="default" global_colors_info="{}" theme_builder_area="post_content"][et_pb_text _builder_version="4.24.2" _module_preset="default" header_text_align="center" text_orientation="center" hover_enabled="0" global_colors_info="{}" theme_builder_area="post_content" sticky_enabled="0"]<h1 class="h1-pad">Audience &amp; Critical Journeys</h1>
<p>Provide critical functionality that anyone in crisis can quickly and easily find the help they need.</p>
<p>Journey included Planning -> UX and UI Design -> Content Strategy -> Core Development and Integration -> Pre- Launch & System Setup -> Quality Assurance & Testing -> Closeout</p>[/et_pb_text][/et_pb_column][/et_pb_row][/et_pb_section][et_pb_section fb_built="1" _builder_version="4.24.2" _module_preset="default" background_enable_color="off" background_enable_image="off" custom_padding="50px||50px||false|false" locked="off" global_colors_info="{}" theme_builder_area="post_content"][et_pb_row _builder_version="4.24.2" _module_preset="default" global_colors_info="{}" theme_builder_area="post_content"][et_pb_column type="4_4" _builder_version="4.24.2" _module_preset="default" global_colors_info="{}" theme_builder_area="post_content"][et_pb_text _builder_version="4.24.2" _module_preset="default" header_text_align="center" text_orientation="center" hover_enabled="0" global_colors_info="{}" theme_builder_area="post_content" sticky_enabled="0"]<h1 class="h1-pad">Opportunity</h1>
<p>During the end of the Design phase, new leadership wanted a new look and feel and more focus on content management.</p>[/et_pb_text][/et_pb_column][/et_pb_row][/et_pb_section][et_pb_section fb_built="1" _builder_version="4.24.2" _module_preset="default" background_color="#f4f6fb" background_enable_image="off" custom_padding="50px||50px||false|false" locked="off" global_colors_info="{}" theme_builder_area="post_content"][et_pb_row _builder_version="4.24.2" _module_preset="default" global_colors_info="{}" theme_builder_area="post_content"][et_pb_column type="4_4" _builder_version="4.24.2" _module_preset="default" global_colors_info="{}" theme_builder_area="post_content"][et_pb_text _builder_version="4.24.2" _module_preset="default" header_text_align="center" text_orientation="center" hover_enabled="0" global_colors_info="{}" sticky_enabled="0" theme_builder_area="post_content"]<h1 class="h1-pad">Outcomes</h1>
<ul class="outcomes-list">
 <li>Clearer service pathways on mobile</li>
 <li>Improved page load performance</li>
 <li>Staff-managed content workflows</li>
</ul>

<style>
ul{
 list-style-position:inside;
 padding-left:0;
 text-align:left;
 display:inline-block;
}
.outcomes-list{
 list-style:none;
 padding:0;
 margin:0 auto;
 display:inline-block;
}

.outcomes-list li{
 position:relative;
 padding-left:1.2em;
}

.outcomes-list li::before{
 content:"•";
 position:absolute;
 left:0;
}

</style>[/et_pb_text][/et_pb_column][/et_pb_row][/et_pb_section][et_pb_section fb_built="1" _builder_version="4.24.2" _module_preset="default" background_enable_color="off" background_enable_image="off" custom_padding="50px||50px||false|false" locked="off" global_colors_info="{}" theme_builder_area="post_content"][et_pb_row _builder_version="4.24.2" _module_preset="default" global_colors_info="{}" theme_builder_area="post_content"][et_pb_column type="4_4" _builder_version="4.24.2" _module_preset="default" global_colors_info="{}" theme_builder_area="post_content"][et_pb_text _builder_version="4.24.2" _module_preset="default" header_text_align="center" text_orientation="center" hover_enabled="0" global_colors_info="{}" theme_builder_area="post_content" sticky_enabled="0"]<h1 class="h1-pad">Audience &amp; Critical Journeys</h1>
<p>Provide critical functionality that anyone in crisis can quickly and easily find the help they need.</p>
<p>Journey included Planning -> UX and UI Design -> Content Strategy -> Core Development and Integration -> Pre- Launch & System Setup -> Quality Assurance & Testing -> Closeout</p>[/et_pb_text][/et_pb_column][/et_pb_row][/et_pb_section]