[et_pb_section fb_built="1" _builder_version="4.24.2" _module_preset="default" use_background_color_gradient="on" background_color_gradient_direction="135deg" background_color_gradient_stops="#0a1f44 0%|#ffffff 100%" custom_padding="120px||120px||false|false" locked="off" global_colors_info="{}"][et_pb_row _builder_version="4.24.2" _module_preset="default" module_alignment="center" global_colors_info="{}"][et_pb_column type="4_4" _builder_version="4.24.2" _module_preset="default" global_colors_info="{}"][et_pb_image src="https://webheadtech.com/wp-content/uploads/texana.png" title_text="texana" align="center" module_class="project-hero-logo" _builder_version="4.24.2" _module_preset="default" width="100%" global_colors_info="{}"][/et_pb_image][et_pb_text _builder_version="4.24.2" _module_preset="default" text_orientation="center" custom_padding="50px||||false|false" global_colors_info="{}"]<h1>Case study: Texana</h1>
<h3>Delivered</h3>
<p style="padding-bottom: 50px;">Provided ongoing maintenance support for the newly published WordPress corporate website, including surge support for website content and graphic updates, also essential upkeep of the Content Management System.</p>

<div class="rfp-chip-group"><span class="rfp-chip">CMS Enablement</span>
<span class="rfp-chip">Performance</span>
<span class="rfp-chip">Security and Privacy</span>
<span class="rfp-chip">Military/Veteran Alignment</span></div>[/et_pb_text][/et_pb_column][/et_pb_row][/et_pb_section][et_pb_section fb_built="1" _builder_version="4.24.2" _module_preset="default" locked="off" global_colors_info="{}"][et_pb_row column_structure="1_2,1_2" _builder_version="4.24.2" _module_preset="default" global_colors_info="{}"][et_pb_column type="1_2" _builder_version="4.24.2" _module_preset="default" global_colors_info="{}"][et_pb_text _builder_version="4.24.2" _module_preset="default" global_colors_info="{}"]<h2>
The Opportunity
</h2>
<p>
Public-facing mental health and IDD services require clarity, accessibility, and trust.
The Harris Center needed a modern digital platform that could serve a wide range of users — including individuals seeking care, family members, providers, and internal staff — while meeting strict accessibility and compliance requirements.
</p><p>
The existing experience made it difficult for users to quickly find the right services, especially on mobile devices, and required staff support to maintain content across programs.
</p>[/et_pb_text][/et_pb_column][et_pb_column type="1_2" _builder_version="4.24.2" _module_preset="default" global_colors_info="{}"][et_pb_text _builder_version="4.24.2" _module_preset="default" global_colors_info="{}"]<h2>
The Solution
</h2>
<p>
Webhead partnered with The Harris Center to redesign and modernize their digital experience with a focus on accessibility, usability, and long-term maintainability.
</p><p>
The solution prioritized WCAG 2.2 and ADA Title II compliance, mobile-first public access, and a CMS architecture that empowered staff to manage and update content without technical assistance.
</p><p>
The result was a clearer, more inclusive experience that supports individuals and families in navigating critical services with confidence.
</p>[/et_pb_text][/et_pb_column][/et_pb_row][/et_pb_section][et_pb_section fb_built="1" _builder_version="4.24.2" _module_preset="default" background_color="#f4f6fb" background_enable_image="off" custom_padding="50px||50px||false|false" locked="off" global_colors_info="{}"][et_pb_row _builder_version="4.24.2" _module_preset="default" global_colors_info="{}"][et_pb_column type="4_4" _builder_version="4.24.2" _module_preset="default" global_colors_info="{}"][et_pb_text _builder_version="4.24.2" _module_preset="default" header_text_align="center" text_orientation="center" global_colors_info="{}"]<h1 class="h1-pad">Audience &amp; Critical Journeys</h1>
<p>Provide both Management & Website Maintenance Services including CMS Site Security.</p>
<p>Journey includes scheduled maintenance -> Daily backups, Client Services and Account management -> Monthly website maintenance, SEO reporting, CMS plugins/content updates, system reporting -> Quarterly Theme and PHP reports</p>[/et_pb_text][/et_pb_column][/et_pb_row][/et_pb_section][et_pb_section fb_built="1" _builder_version="4.24.2" _module_preset="default" background_enable_color="off" background_enable_image="off" custom_padding="50px||50px||false|false" locked="off" global_colors_info="{}"][et_pb_row _builder_version="4.24.2" _module_preset="default" global_colors_info="{}"][et_pb_column type="4_4" _builder_version="4.24.2" _module_preset="default" global_colors_info="{}"][et_pb_text _builder_version="4.24.2" _module_preset="default" header_text_align="center" text_orientation="center" global_colors_info="{}"]<h1 class="h1-pad">Opportunity</h1>
<p>Access to systems to perform services including materials to perform services. Communication of updates and efficiency of response times. Scheduling of regular touchpoint meetings help to resolve issues.</p>[/et_pb_text][/et_pb_column][/et_pb_row][/et_pb_section][et_pb_section fb_built="1" _builder_version="4.24.2" _module_preset="default" background_color="#f4f6fb" background_enable_image="off" custom_padding="50px||50px||false|false" locked="off" global_colors_info="{}"][et_pb_row _builder_version="4.24.2" _module_preset="default" global_colors_info="{}"][et_pb_column type="4_4" _builder_version="4.24.2" _module_preset="default" global_colors_info="{}"][et_pb_text _builder_version="4.24.2" _module_preset="default" header_text_align="center" text_orientation="center" global_colors_info="{}"]<h1 class="h1-pad">Approach</h1>
<p>Management Services includes: Dedicated Project Manager, Technical, Digital Marketing and Creative Resources. JIRA Project Management System. Helpdesk and Phone Support. Monthly Reporting and Client Meetings</p>
<p>Website Maintenance Services includes: -- WordPress CMS Plugins, Security and Hosting - Ongoing content updates and graphic design support. -- SEO tools and performance reporting, regular analytics and audit reviews, and scheduled search engine submissions. -- CMS, plugin, and theme updates; daily backups; real-time security, firewall, and malware monitoring; uptime monitoring; accessibility (508) compliance tools; and annual certificate and hosting renewals as applicable.</p>[/et_pb_text][/et_pb_column][/et_pb_row][/et_pb_section][et_pb_section fb_built="1" _builder_version="4.24.2" _module_preset="default" background_enable_color="off" background_enable_image="off" custom_padding="50px||50px||false|false" locked="off" global_colors_info="{}"][et_pb_row _builder_version="4.24.2" _module_preset="default" global_colors_info="{}"][et_pb_column type="4_4" _builder_version="4.24.2" _module_preset="default" global_colors_info="{}"][et_pb_text _builder_version="4.24.2" _module_preset="default" header_text_align="center" text_orientation="center" hover_enabled="0" global_colors_info="{}" sticky_enabled="0"]<h1 class="h1-pad">Outcomes</h1>
<ul class="outcomes-list">
<li>Consistently maintained and updated client website plugin and CMS platforms</li>
<li>Assisted with website design updates, including refreshing links and images</li>
<li>Monitored website performance and supported website security upgrades</li>
</ul>

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