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				<div class="et_pb_text_inner">← Portfolio Home</div>
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				<span class="et_pb_image_wrap "><img fetchpriority="high" decoding="async" width="736" height="308" src="https://webheadtech.com/wp-content/uploads/logo-the-harris-center.png" alt="" title="logo-the-harris-center" srcset="https://webheadtech.com/wp-content/uploads/logo-the-harris-center.png 736w, https://webheadtech.com/wp-content/uploads/logo-the-harris-center-300x126.png 300w, https://webheadtech.com/wp-content/uploads/logo-the-harris-center-480x201.png 480w" sizes="(max-width: 736px) 100vw, 736px" class="wp-image-7045" /></span>
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				<div class="et_pb_text_inner">Case study: Harris Center Behavioral Health System<br />
Delivered<br />
Webhead redesigned and modernized The Harris Center’s public-facing website to improve accessibility, mobile usability, and service findability for individuals seeking care, families, providers, and staff. The work included WCAG 2.2 and ADA Title II–compliant UX, streamlined information architecture, and a CMS structure that enables non-technical staff to manage content across programs.</p>
<p>Accessibility (WCAG 2.2)<br />
CMS Enablement<br />
Multilingual<br />
Performance</div>
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				<div class="et_pb_text_inner">The Opportunity<br />
The Harris Center needed a public digital experience that could support diverse audiences while establishing clarity, accessibility, and trust in high-stakes mental health and IDD contexts. The existing, content-heavy site made it difficult—especially on mobile—for individuals in urgent situations to quickly locate appropriate services or helpline information, while also creating maintenance challenges across programs. </div>
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				<div class="et_pb_text_inner">The Solution<br />
To address these challenges, Webhead identified the need for a mobile-first information structure that clearly surfaced critical services and crisis pathways while meeting stringent accessibility and compliance standards. The approach emphasized WCAG 2.2 and ADA Title II alignment, simplified navigation across programs, and a content management model that reduced staff dependency on technical support.</div>
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				<div class="et_pb_text_inner">Audience &amp; Critical Journeys<br />
People seeking services → self-referral, crisis access, service discovery</div>
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				<div class="et_pb_text_inner">Approach</div>
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				<div class="et_pb_text_inner">Conducted extensive market research, restructured information architecture, introduced consistent page templates, and prioritized mobile accessibility. Accessibility considerations were integrated throughout design and validation to ensure compliance and usability across diverse user needs.</div>
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				<div class="et_pb_text_inner">Outcomes</p>
<p>Clearer service pathways on mobile<br />
Improved page load performance<br />
Staff-managed content workflows</div>
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				<a class="et_pb_button et_pb_button_0 et_pb_bg_layout_light" href="https://www.theharriscenter.org/" target="_blank">View Live Website</a>
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				<div class="et_pb_heading_container"><h2 class="et_pb_module_heading">Explore more case studies</h2></div>
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				<div class="et_pb_text_inner">Texana | NTBHA | Beale AFB | Q-DevSecOps | Pen Testing</div>
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